FAQ

If you can't find the information you are looking for below, please reach out to hannah@goodluckhandmade.com with any other questions you may have.

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How do I take care of my jewelry?

Jewelry should never be exposed to chlorine. That means no swimming with it on, and remove all rings before handling household bleach or cleaning products. Please do not work out while wearing your jewelry.

Jewelry with silver, gold and/ or diamonds is suitable for everyday wear, with care. We do not recommend showering with your jewelry on or wearing it to sleep.

All inlay jewelry is made with materials that are softer than stones like diamonds or sapphires. As a result, it should be treated with care. We recommend removing your inlay jewelry in any situation where it may be exposed to oils, cleaning products, or water for a prolonged period. We do not recommend showering with your jewelry on or wearing it to sleep.

If you have any questions, feel free to shoot us an email.

Can you ship internationally?

Yes. Email us for a quote.

How do you ship?

Every piece is shipped via USPS Priority Mail with full insurance and tracking. Shipments valued over $500 are shipped with signature confirmation. This option takes 3 days to most destinations but can take up to 5 business days in some cases. Send us an email if you require a different option to hannah@goodluckhandmade.com

Can my ring be resized?

At this time we are not offering resizing. All rings can be made for you in your exact size and specification in 8-10 weeks.

Do you do customs?

Yes! Your idea or mine, send me an email at hannah@goodluckhandmade.com. No DM's please. If we aren't the right fit, we can most likely send you in the right direction.

Can you source a particular stone for me?

Absolutely! Send us an email :)

What is the return policy?

As each Made to Order piece is created just for you, we only allow cancellations of your order within 48 hours. Everything from our Ready to Ship section can be returned unworn within two weeks.

What is the repair policy?

Most everything can be repaired. If a piece is damaged through normal wear and tear within the first three months of receipt, we will usually repair it at no cost. If a piece is damaged outside of this timeline or due to extreme wear, repair costs will vary on a case-by-case basis.